Skip to main content
    About Crisp

    About Crisp Laundry

    Founded in 2018 in Murray Hill — clean clothes, handled with care, across Manhattan below 110th.

    500+customers every week
    ~30zip codes served
    8+years in business
    100K+orders completed
    Co-Owners

    The Team Behind Crisp

    Ron Chang, Co-Owner & General Manager of Crisp Laundry

    Ron Chang

    Co-Owner & General Manager

    Ron runs Crisp's day-to-day operations at our Murray Hill store and is the first point of contact for customers and commercial accounts. A UC Davis graduate, he also runs a family packaging business, so he knows how to get things delivered on time.

    Michael Surratt, Co-Owner of Crisp Laundry

    Michael Surratt

    Co-Owner

    Michael co-owns Crisp and manages strategy, finance, and marketing. His full-time job is leading finance at Prior Labs, and he was previously a private equity investor at TPG and an investment banker at Barclays. Michael was a customer of the business for four years before joining Ron as an owner.

    Our Story

    Crisp Laundry was founded in 2018 with a single Murray Hill storefront and a simple idea: wash & fold done the way you'd do it yourself if you had the time, at prices you can see up front.

    We kept our doors open through the pandemic.

    In 2026 we expanded free pickup & delivery to all of Manhattan below 110th Street. Every wash & fold order is cleaned in-house at our Murray Hill facility — never dropped off at a third-party laundromat.

    Washed In-House

    Every wash & fold load is washed in-house by the Crisp team.

    Free Pickup + Delivery

    Across Manhattan below 110th. No upcharge, ever.

    4.8 stars on Google with 280+ reviews

    From customers at our Murray Hill store.